Bluehost Review – Web Hosting And Web Building Services
Most web masters have heard of companies such as Bluehost, HostGator and A2Hosting. I feel I have gone rather lightly on Bluehost in this review for two reasons. The first reason is because they are a brand name that many people rightly trust and rely on. The second reason is that even though they are far from perfect, they still beat the knockers off most of their smaller competitors. Here is my Bluehost review that concentrates on the pros and cons of this web host company.
What Does Bluehost Do?
Bluehost is a web hosting company that promotes itself by offering a free domain for a year, a free site builder CMS (content management system), and by offering the easy installation of WordPress with a one-click install system. WordPress is of course the world’s most popular CMS to date. Their prices are average-to-high, but they are a well-known brand that many people trust. The company currently powers over 2 million websites, and they offer 24/7 customer support.
Bluehost offers users five types of hosting plans:
- WordPress hosting
- Cloud Sites
- Shared hosting
- VPS hosting
- Dedicated hosting
Bluehost – Pros
- Bluehost is listed on the WordPress developers website as one of the official hosting providers for people with WordPress blogs. They are up there with DreamHost and SiteGround.
- There are three hosting plans for shared hosting, and these are the most popular plans. They are competitively priced, and even though I have seen and used cheaper hosting services, Bluehost do have average-to-high prices. The basic plan is about average.
- You do get 24/7 phone, live chat and email support if you have a subscription with Bluehost. I am not disparaging the customer service department, but I have found answers online far quicker in most cases than when I have used the customer service department. The customer service department is good when you have an account issue that is personal to your subscription.
- Bluehost gives you a free domain for one year. I have also entered this as a downside because you don’t go than domain for very long. Nevertheless, even if you are only saving a few dollars, it is a bit of a saving.
- If you are willing to pay the higher tiered prices, then you also get things such as unlimited email accounts that only have limits when it comes to how many emails you can send every hour.
- The more-expensive plan also comes with automatic daily backups. Plus, the higher-paid plans are better suited for scaling up your project. Plus, with Bluehost, you do not have to move your website if you wish to upgrade to a dedicated server or VPS.
- The cPanel control system is feature packed with things such as Google apps, Page Speed Grader, CloudFlare, and other tools. It is not impressive on its own, but it is better than a kick in the beanbags. I do like the anti-spam solutions that they have built into their cPanel controls.
- Bluehost has a good up-time record with their shared plans. This is good for both your Google ranking and for helping to keep your web traffic.
- If I were to praise one thing that bigger hosting companies do better than any other, I would say I have to compliment their server hardware, upgrade and maintenance. Larger companies such as Bluehost are able to afford better servers, better security and more efficient maintenance protocols.
Bluehost – Cons
- Bluehost has a very aggressive affiliate program that encourages web masters and bloggers to say great things about the company. Many online reviews focus on the great things about Bluehost because the writers of such reviews are paid for sending traffic to the Bluehost website. Their aggressive policy includes giving affiliates things such as discount codes that their web traffic may use when clicking their links.
- You should expect to wait between ten minutes and sixty minutes if you call the customer service department. If you have a regular use question, then this is an awfully long time to with to get your answer.
- Bluehost give you a free domain, but it is only free for one year, which is not much of a saving in the long run.
- There are too many customer support phone operators with broken English. It doesn’t sound like a bit deal right? We should hire people in other countries right? See how you feel after being on the phone for an hour while having to repeat everything you say four times only to have it repeated back to you.
- The Live Chat staff are able to message you for however long and without warning they are able to put up a message that says, “On break.” I am not sure how they are able to get away with such behavior.
A Word To The Lazy
I mentioned that Bluehost has an aggressive affiliate program that encourages people to say very positive things about the Bluehost service in order to receive affiliate money. I was reading another writer’s review, and he ended his pros and cons list with this pro: “Other features which I probably have not noticed yet.”
If we push past his poor grammar and the variant of the word guarantee he has used, and we look at what he is saying, it is about as lazy as you can get. Just so he could add another point to his pros section, he should there are probably features he hasn’t noticed yet. That is like me saying I love my girlfriend because she is pretty, smart, and other.
Conclusion – Not A Bad Option For Hosting Services
As I said in the introduction, I have gone easy on Bluehost. I was especially easy on their customer service department when I consider how shitty they are. The live chat staff are especially bad. Yet, I didn’t want to linger on it because I have had a few experiences with good customer support staff, it just seems that the good ones are rarer than a flying penguin. Bluehost has slightly higher fees and a pretty crappy customer service department, but they still beat most of their competitors.